Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or bank holidays.
Shipping Rates & Delivery Estimates We offer the following shipping options within the UK:
- Standard Delivery – 3–5 business days
- Express Delivery – 1–2 business days
Shipping charges are calculated at checkout based on your order weight and delivery address.
Free Shipping We offer free standard delivery on orders over a certain value. Please check our website for the current threshold.
International Shipping At this time, we ship within the UK only. If you'd like to enquire about international orders, please contact us directly.
Order Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.
Lost or Damaged Items If your order arrives damaged or goes missing in transit, please contact us as soon as possible at [your contact email] and we'll do our best to resolve the issue promptly.
Contact Us For any shipping enquiries, please get in touch via [your contact email or contact page link].